Health Services: Kognito Training

You Can Make a Difference

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West Valley College is becoming increasingly aware of the amount of stress our students are experiencing and its negative impact on their health and academic performance. Student veterans and LGBTQ students often face additional challenges.

To address this concern, a suite of Kognito Interactive Online Training Simulations have been developed that assist faculty, staff, and students to better identify, support, and refer these students to support services on campus. Kognito trainings are eligible for FLEX credit for West Valley faculty.

Upon completion of the training, show your Kognito certificate(s) of completion to West Valley Health Services to receive a free DRIP Coffee gift card and a raffle ticket for a chance to win a prize.

Available Trainings

At–Risk for Faculty and Staff

At-Risk for Faculty & Staff teach users to identify, approach and connect students to campus support services. The program facilitates student retention, academic performance, and the overall safety of students, faculty and the entire campus community.

In this 45-minute training, faculty and staff learn how to recognize when a student is exhibiting signs of psychological distress and how to approach and connect the student with support services on campus. Users engage in conversations with emotionally responsive student avatars who exhibit signs of psychological distress. In this process, they practice and learn to use open-ended questions, reflective listening and other motivational interviewing techniques to effectively broach the topic of psychological distress, discuss their concern with the student, and avoid common pitfalls such as attempting to diagnose the problem or giving unwarranted advice.

At–Risk for Students

At-Risk for Students shows students how to have challenging conversations with friends and peers around mental health and how to motivate them to seek help from campus support services. This program is included in the SAMHSA National Registry of Evidence-Based Programs and Practices (NREPP).

During the 30-minute simulation, students learn how to recognize when a fellow student is exhibiting signs of psychological distress and to approach and connect the student with support services on campus. Users enter a virtual environment, assume the role of a student, and engage in a challenging conversation with a student avatar who acts and responds like a real student experiencing psychological distress. Their goal in the conversations is to motivate the student to seek help.

LGBTQ on Campus for Faculty and Staff

LGBTQ on Campus for Faculty & Staff creates a more tolerant and inclusive campus for all students. Users gain hands-on practice managing the challenging conversations surrounding issues of sexual orientation and gender identity, and master skills necessary to connecting students to help.

This simulation prepares faculty and staff to support LGBTQ students on campus. Learners practice how to effectively manage classroom conversations in which prejudiced ideology is expressed, conduct a supportive conversation with a student who discloses an LGBTQ identity, and identify when a student may be distressed and refer them to support.

LGBTQ on Campus for Students

LGBTQ on Campus for Students teach users how to respond to biased comments, support a student who comes out, recognize signs of psychological distress and how best to connect students to appropriate campus resources.

This 30-minute simulation encourages college students to build a community of respect and inclusion for their LGBTQ peers. Through virtual role-play, learners will learn to address discriminatory language, respond supportively when a peer comes out to them as LGBTQ, and approach and refer a peer who may be distressed and need additional support.

Veterans on Campus for Faculty and Staff

Veterans on Campus for Faculty & Staff helps faculty and staff in understanding the needs, experiences and cultural issues affecting student veterans as they transition to college life.

In the 30-minute training, learners engage in simulated conversations with three virtual student veterans, helping each one resolve a challenge they are facing due to their transition. Users practice referring a service member who is being redeployed, managing a challenging class discussion about conflicts overseas, and approaching and referring a veteran who is exhibiting signs of post-deployment stress. The goals of the program are to assist universities and colleges in improving veteran retention and academic performance, promoting early intervention of students with psychological distress, and reducing stigma that could make veterans uncomfortable on campus.

Veterans on Campus: Peer to Peer

Veterans on Campus: Peer to Peer is a mentoring program for fellow veterans on campus. In this program users engage in conversations with virtual students to address issues that might arise while transitioning to college life and gain skills in supporting and referring fellow veterans to appropriate support resources.

Using virtual role-play, this simulation is designed to teach student veterans to recognize when fellow student veterans are in distress, approach them, and refer them to appropriate resources, if necessary. This simulation also includes information about common transitional stressors that student veterans may experience on a college campus.


Kognito At-Risk Online Training Descriptions (115 KB)

last published: 3/21/18