Google IT Support | West Valley College

Catalog 2026-2027

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Google IT Support

Certificate of Completion

The Google IT Support Certificate develops proficiency with basic information technology skills. This program prepares the student for entry-level career positions and transition to a credit certificate or degree program requiring computer troubleshooting, networking, and security skills. Possible careers for this certificate include, but are not limited to: Database Administrator, IT Specialist, Tech Support Specialist, Systems Analyst, Network Engineer, Help Desk Technician, IT Support Specialist, IT Technician, Computer User Specialist, and IT Assistant.

Program Requirements (44-49.5 hours)

Course NumberCourse TitleHours
NCGO001Introduction to Google Certificates4 - 4.5 hours
NCGO002Google IT Support40 - 45 hours

Total Certificate Hours: 44-49.5 hours

Certificates are listed as hours rather than college credit (units). Students must pass and complete the minimum number of hours required.

Upon successful completion of this program a student will be able to:

  • Provide end-to-end customer support, ranging from identifying problems to troubleshooting and debugging.
  • Perform day-to-day IT support tasks including computer assembly, wireless networking, installing programs, and customer service.
  • Demonstrate effective navigation of Google Certificate courses.
Last Updated 6/30/26