Health Services

Connect Online with Health Services via Cranium Cafe

Health Services is here to support the emotional health of students with the following services and resources:

  • Personal Counseling Video Sessions on Zoom: To schedule an appointment for Personal Counseling, chat with Health Services via Cranium Cafe or send an email to wvc.health-servicesFREEWEST_VALLEY
  • Coping with Stress and Isolation Support Group: We are all dealing with heightened stress during these times. Drop in to this open support group for all West Valley College Students on Tuesdays at 2:00 PM on Zoom.
  • Active Minds Club: Come find out about Active Minds! All West Valley College students are welcome to join this open meeting on Thursdays at 2:00 PM on Zoom.

Check out the extensive list of local, national, and online mental health resources and be sure to follow us on Instagram: @westvalley_healthservices

Available Services

TB testing is available. To schedule an appointment, please contact Meghan Vaughn via email (preferred) at meghan.vaughnFREEWEST_VALLEY or leave a voicemail message at (408) 741-2027.

What if I need medical services?

WV Health Services does not have the capacity to treat or diagnose COVID-19 on campus. If you are having an emergency, call 911.

Our medical team can answer your questions and provide guidance on where to access appropriate care. Visit the Health Services Online page to schedule a Chat Session or Video Appointment with Dr. Forrest or Registered Nurse Heather Filuk.

Students may also contact Dr. Forrest by phone (408) 741-2159 or email alfred.forrestFREEWEST_VALLEY – he will respond as soon as possible.

For general questions, please leave a message at (408) 741-2027 or send us an email wvc.health-servicesFREEWEST_VALLEY. Email and phone messages are monitored Monday-Thursday, 9:00 AM – 2:00 PM.

All currently enrolled students are eligible and welcome to be seen for a wide range of health and wellness services. Every student is charged a health fee at the time of registration that covers most services offered. This fee is not a replacement for personal health insurance. Modest additional fees are charged dependent on individual student needs.

Beginning summer 2020, the current fee is $21 per semester and $17 per summer session.

This fee supports Student Health Services, which provides care for on-campus injuries, illness, a self-help medication center, health education, health assessment, information/referral, and personal counseling.

If a student is enrolled at both West Valley College and Mission College, then the health fee need only be paid at one of the two. A valid receipt showing proof of payment at Mission will allow West Valley to waive the fee and vice versa.

Any student who either requests an exemption of the health fee, or is determined by a Student Services program to warrant review for exemption, is asked to please contact the Admissions Office.

Specialty Support

Sexual assault violates a person in many ways, often when a person is forced or manipulated into an unwanted sexual encounter.

Sexual assault covers a broad range of acts that include, but are not limited to: unwanted sexual contact, dating violence, voyeurism, indecent exposure, oral copulation, sexual exploitation, sexual harassment, rape by one or more persons including marital or partner rape, statutory rape, incest, child molestation, and lewd or lascivious acts upon a minor.

Sexual assault abuses a person not only physically but also emotionally and mentally, and shatters a person’s trust and sense of safety.

If you want to speak with someone at the College about an incident of sexual harassment or sexual violence but you don’t want to report the incident at that time, you can speak confidentially with our staff in Health Services. The professional staff at Health Services are confidential and well trained to provide you guidance and referrals. It is very likely they will encourage you to file a report, but their most important role is to listen and provide support.

Service Phone Number
WV Health Services
Schedule a Chat Session or Video Appointment
(408) 741-2027
WV Counseling Center (408) 741-2009
West Valley District Police
(Ask for a West Valley police officer)
(408) 299-3233
YWCA 24-hr Sexual Assault hotline (800) 572-2782
Santa Clara Valley Med
M-F 9 AM – 5:30 PM for general information about SART (Sexual Assault Response Team)
(408) 885-6466

Students can file a Student Incident Report to West Valley Student Services.

Students may also send an email to askwvcFREEWEST_VALLEY with the content of the email simply indicating: “This is a Campus SaVE situation,” or "this is a Title IX situation” – a counselor will be in contact.

Mental Health Screenings -  Brief, Anonymous, and Confidential. Topics include Depression, Anxiety, Mood Disorders, Alcohol and Drugs, and Eating Disorders. Take screenings online

See Health Services Flyer

Personal Counseling

What if I need support and want to talk with someone?

If you are experiencing a crisis or psychiatric emergency, call 911.

Service Phone Number
24 Hour Suicide and Crisis Service, County of Santa Clara (855) 278–4204
National Suicide Prevention Lifeline (800) 273–TALK (8255)
Crisis Text Line Text HELLO to 741741

WV Health Services is currently providing the following mental health related services for all West Valley College students:

Brief Personal Counseling is available for the summer months. Visit the Health Services Online page to conduct a Chat Session or request a Video Appointment.

An open support group for West Valley College students coping with stress and isolation on Wednesdays at 2:30 PM via Zoom.

A WVC Club with a mental health and wellness focus, open to all students on Thursdays at 2:00 PM via Zoom.

For other questions regarding mental health, counseling, or support groups, you can email george.magelesFREEWEST_VALLEY or call (408) 741-2612.

Staff Profiles

Heather Filuk

Heather Filuk

Student Health Services
Registered Nurse

(408) 741-2027
heather.filuk@wvm.edu
Student Services Center

Alfred Forrest

Alfred Forrest

Student Health Services
Director of Health Services

(408) 741-2159
alfred.forrest@westvalley.edu
Student Services Center

Barry Goldman-Hall

Barry Goldman-Hall

Student Health Services
Mental Health Consultant

(408) 741-2027
barry.goldman-hall@westvalley.edu
Student Services Center

George Mageles

George Mageles

Student Health Services
Supervisor of Mental Health Services

(408) 741-2612
george.mageles@westvalley.edu
Student Services Center

Meghan Vaughn

Meghan Vaughn

Student Health Services
Program Analyst

(408) 741-2641
meghan.vaughn@westvalley.edu
Student Services Center

Are you concerned about a student?

A Note About Confidentiality and the Family Educational Rights and Privacy Act (FERPA)

If you are concerned about the welfare or safety of a student, you may share student information with college administrators, campus police, or health services; this is not a violation of student privacy. Please remember NOT to send identifying student information via email.

Safety concerns warranting disclosure could include a student’s suicidal statements or ideations, unusual, erratic, or angry behaviors, or conduct that may pose a risk of serious harm.

To learn more about FERPA and confidentiality, please visit the district policies page: Family Educational Rights and Privacy Act

Accident Report Form

Information for Your Syllabus (cut and paste)

College students often experience issues that may interfere with academic success such as stress, juggling responsibilities, life events, relationship concerns, sleep problems, or feelings of anxiety, hopelessness, or depression. All of us benefit from support during times of struggle – you are not alone. Helpful, effective resources are available for all students, and an important part of the college experience is learning how to ask for help. Getting help is the smart and courageous thing to do – for yourself, and for those who care about you.

  • You can learn more about the broad range of confidential, mental health services for students on the Health Services webpage: https://www.westvalley.edu/services/health including tele-mental health, anonymous online screenings, trainings and resources such as TAOConnect and Kognito, and online/local information and resources.
  • National Suicide Prevention Lifeline: (800) 273-TALK (8255)
  • National Crisis Text Line: text “COURAGE” to 741741

Training – You Can Make a Difference

Kognito Interactive logo - Online Training Simulations for Faculty, Staff, and Students to Help Students at Risk

West Valley College is becoming increasingly aware of the amount of stress our students are experiencing and its negative impact on their health and academic performance. Student veterans and LGBTQ students often face additional challenges.

To address this concern, a suite of Kognito Interactive Online Training Simulations have been developed that assist faculty, staff, and students to better identify, support, and refer these students to support services on campus. Kognito trainings are eligible for FLEX credit for West Valley faculty.

Available Trainings

At-Risk for Faculty & Staff teach users to identify, approach and connect students to campus support services. The program facilitates student retention, academic performance, and the overall safety of students, faculty and the entire campus community.

In this 45-minute training, faculty and staff learn how to recognize when a student is exhibiting signs of psychological distress and how to approach and connect the student with support services on campus. Users engage in conversations with emotionally responsive student avatars who exhibit signs of psychological distress. In this process, they practice and learn to use open-ended questions, reflective listening and other motivational interviewing techniques to effectively broach the topic of psychological distress, discuss their concern with the student, and avoid common pitfalls such as attempting to diagnose the problem or giving unwarranted advice.

At-Risk for Students shows students how to have challenging conversations with friends and peers around mental health and how to motivate them to seek help from campus support services. This program is included in the SAMHSA National Registry of Evidence-Based Programs and Practices (NREPP).

During the 30-minute simulation, students learn how to recognize when a fellow student is exhibiting signs of psychological distress and to approach and connect the student with support services on campus. Users enter a virtual environment, assume the role of a student, and engage in a challenging conversation with a student avatar who acts and responds like a real student experiencing psychological distress. Their goal in the conversations is to motivate the student to seek help.

LGBTQ on Campus for Faculty & Staff creates a more tolerant and inclusive campus for all students. Users gain hands-on practice managing the challenging conversations surrounding issues of sexual orientation and gender identity, and master skills necessary to connecting students to help.

This simulation prepares faculty and staff to support LGBTQ students on campus. Learners practice how to effectively manage classroom conversations in which prejudiced ideology is expressed, conduct a supportive conversation with a student who discloses an LGBTQ identity, and identify when a student may be distressed and refer them to support.

LGBTQ on Campus for Students teach users how to respond to biased comments, support a student who comes out, recognize signs of psychological distress and how best to connect students to appropriate campus resources.

This 30-minute simulation encourages college students to build a community of respect and inclusion for their LGBTQ peers. Through virtual role-play, learners will learn to address discriminatory language, respond supportively when a peer comes out to them as LGBTQ, and approach and refer a peer who may be distressed and need additional support.

Veterans on Campus for Faculty and Staff helps faculty and staff in understanding the needs, experiences and cultural issues affecting student veterans as they transition to college life.

In the 30-minute training, learners engage in simulated conversations with three virtual student veterans, helping each one resolve a challenge they are facing due to their transition. Users practice referring a service member who is being redeployed, managing a challenging class discussion about conflicts overseas, and approaching and referring a veteran who is exhibiting signs of post-deployment stress. The goals of the program are to assist universities and colleges in improving veteran retention and academic performance, promoting early intervention of students with psychological distress, and reducing stigma that could make veterans uncomfortable on campus.

Veterans on Campus: Peer to Peer is a mentoring program for fellow veterans on campus. In this program users engage in conversations with virtual students to address issues that might arise while transitioning to college life and gain skills in supporting and referring fellow veterans to appropriate support resources.

Using virtual role-play, this simulation is designed to teach student veterans to recognize when fellow student veterans are in distress, approach them, and refer them to appropriate resources, if necessary. This simulation also includes information about common transitional stressors that student veterans may experience on a college campus.

Kognito At-Risk Online Training Descriptions (115 KB)

Resources

Santa Clara Valley Medical Center

751 S Bascom Avenue
San Jose, CA 95128

1 (408) 885-6900

Covered California Health Coverage Options

Medi-Cal

  • Children—regardless of immigration status—foster youth, pregnant women, and legally present individuals—including those with DACA status—may be eligible for no- or low-cost Medi-Cal.
  • Medi-Cal covers immunizations, checkups, specialists, vision and dental services, and more for children and youth at no- or low-cost.
  • Medi-Cal enrollment is available year-round.

Covered California

  • Covered California is where legal residents of California can compare quality health plans and choose the one that works best for them.
  • Based on income and family size, many Californians may qualify for financial assistance.
  • Enroll during Open Enrollment or any time you experience a life-changing event, like losing your job or having a baby. You have 60 days from the event to complete enrollment.

This year there are new laws that expand financial help for Californians. Now many individuals and families who make between $50,000 and $150,000 are eligible for help for the first time. Make sure you visit Coveredca.com to check your what you might qualify for.

You and your family may qualify for financial help

Household Size 2020 household maximum 2020 household maximum 2020 household range
1 $17,237 $33,224 $17,238 – $74,940
2 $23,336 $44,981 $23,337 – $101,460
3 $29,436 $56,738 $29,437 – $127,980
4 $35,535 $68,495 $35,536 – $154,500
5 $41,635 $80,253 $41,636 – $181,020
6 $47,735 $92,010 $47,736 – $207,540
  Adults may be eligible for Medi-Cal Children may be eligible for Medi-Cal May be eligible for financial help to purchase insurance through Covered California

Enroll

Three ways to enroll in Medi-Cal and Covered California:

Get Care

  • Find a primary care doctor in your network.
  • Schedule an annual checkup for you and your family.
  • Make sure to take your child to the dentist.
  • Pay your monthly premium if your plan requires it.

Renew

  • Medi-Cal must be renewed every year. Medi-Cal will mail renewal packet. Complete and return. For help, contact your local Medi-Cal office or call 211.
  • Health plans through Covered California must be renewed every year. Renewal information will be mailed at the end of the year, or contact Covered California at 1 (800) 300-1506.

Low Cost Health Resources

This page contains links to health and wellness information for educational purposes only, it is not intended to replace the advice of trained professionals.

The West Valley Active Minds Club empowers students to change the perception about mental health on college campuses.

Active Minds is the leading nonprofit organization that empowers students to speak openly about mental health in order to educate others and encourage help-seeking.  We are changing the culture on campuses and in the community by providing information, leadership opportunities and advocacy training to the next generation.

Through campus-wide events and national programs, Active Minds aims to remove the stigma that surrounds mental health issues, and create a comfortable environment for an open conversation about mental health issues on campuses nationwide.

Please contact Student Health Services at (408) 741-2027 if you are interested in joining the West Valley Active Minds Chapter or would like more information.

West Valley Active Minds Chapter on facebook

An Open Club Meeting for West Valley Students on Thursdays at 2:00 PM via Zoom.

Active Minds Logo

Emergency

If student is a danger to self or others, or help is needed immediately, call 9-1-1 or 408-299-3233

Online Hours

Day Hours
Monday 9:00 AM – 4:30 PM
Tuesday 9:00 AM – 4:30 PM
Wednesday 9:00 AM – 4:30 PM
Thursday 9:00 AM – 4:30 PM
Friday Closed

Messages and Emergency

Phone Follow-up

Day Hours
Monday 10:00 AM – 4:00 PM
Tuesday 10:00 AM – 4:00 PM
Wednesday 10:00 AM – 4:00 PM
Thursday 10:00 AM – 4:00 PM
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For health related information, student health services updates, mental health resources, and community services.

Last Updated 9/28/20