Health Services

Welcome to Student Health Services

Health Services

Available Services

Day Test Follow-Up
Monday 10:00 AM – 1:00 PM  
Tuesday 10:00 AM – 1:00 PM  
Wednesday   10:00 AM – 1:00 PM
Thursday   10:00 AM – 1:00 PM
  • Low-Cost
  • Prescriptions
  • Immunizations
  • Laboratory tests (when indicated by clinician)
  • Free
  • Self-Care Medications

Student Health Services provides health care designed to address short-term acute illnesses and injuries, provide screening and prevention of communicable diseases, and to assist students in managing their health conditions. Over the counter medications and supplies (such as acetaminophen, condoms, and band-aids) are available during office hours free of charge. Most services are free, some have minimal charges

Calling for an appointment ahead of time is always preferred, though same-day and walk-in appointments are available.

  • Accidents and Injuries
  • Cholesterol Screening
  • Coughs and Colds
  • Depression Screening
  • Diabetes Screening
  • Health Education and Information
  • Immunizations: Flu, Hep B, Tdap
  • Minor Illnesses
  • Morning After Pill (emergency contraception)
  • Nutrition Counseling
  • Physical Exams
  • Pregnancy Testing
  • Skin Rashes
  • TB Testing
  • Urinary Tract Infections

Karen Wallace taught English at West Valley College for 35 years, and when she retired in 2009, joined the Health Services staff as campus chaplain. She holds a Master of Divinity degree from the Graduate Theological Union in Berkeley with an emphasis in the new theologies-feminist theology, Black theology, womanist theology, mujerista theology, and queer theology-as well as in comparative religions. She cares deeply about our students who have been wounded by religion and other cultural values in this society which might exclude them and their gifts. She also loves doing nature photography and believes in its ability to heal. She donates all proceeds from the sale of her photographs to the Student Emergency Assistance Fund administered by Health Services to help keep challenged West Valley students in school.

The Chaplain's Office provides services for students seeking to improve their spiritual health. These services can take several forms.

  • One-on-one spiritual counseling, available Mondays 2-4 and by appointment on Wednesdays
  • Specialized help for students marginalized by religion or culture for their differences
  • Consultation with faculty and staff who are helping students in distress
  • Representation on the Mental Health Services Advisory Committee
  • Representation on NAMI on Campus club (National Alliance on Mental Illness)
  • Representation on ASO Health and Wellness Committee
  • One-time financial help to stay in school through the Student Emergency Assistance Fund
  • Writing workshops modeled on NPR’s “This I Believe” series
  • Service opportunities such as Habitat for Humanity builds
  • Appearances at campus events such as memorial services
  • Referrals to on-campus resources such as GLBT club, yoga classes, ongoing counseling
  • Referrals to off-campus resources such as domestic violence, veterans, AA, shelters

Free and Confidential On-Campus Resource for Smoking Cessation Support

Drop in to Student Health Services or make an appointment for:

  • Visits, as needed, with staff
  • Free and low-cost nicotine replacement products
  • On-going group and individual smoking counseling

All currently enrolled students are eligible and welcome to be seen for a wide range of health and wellness services. Every student is charged a health fee at the time of registration that covers most services offered. This fee is not a replacement for personal health insurance. Modest additional fees are charged dependent on individual student needs.

The current fee is $20 per semester and $16 per summer session.

This fee supports Student Health Services, which provides care for on-campus injuries, illness, a self-help medication center, health education, health assessment, advice, information/referral, and personal counseling.

If a student is enrolled at both West Valley College and Mission College, then the health fee need only be paid at one of the two. A valid receipt showing proof of payment at Mission will allow West Valley to waive the fee and vice versa.

Students who may be exempted from the health fee include:

  • Students who depend exclusively upon prayer for healing in accordance with the teachings of a bona fide religious sect, denomination, or organization.
  • Students who are attending a community college under an approved apprenticeship training program (Ed Code Section 76355).
  • Any student who either requests an exemption of the health fee, or is determined by a Student Services program to warrant review for exemption, will be referred to the Financial Aid Director and at least one Financial Aid supervisor/technician who will review requests on a case by case basis.

Specialty Support

Victim Advocacy Project Coordinator

Free Confidential Counseling is Available from Student Health Services

West Valley Student Health Services offers free confidential counseling for any and all sexual assault concerns.

Sexual assault violates a person in many ways and happens when a person is forced or manipulated into an unwanted sexual encounter. It is not motivated by sexual desire, but the need to control, humiliate, and harm.

Sexual assault covers a broad range of acts that include, but are not limited to: rape by one or more persons, statutory rape, indecent exposure, incest, unwanted sexual contact, marital or partner rape, dating violence, voyeurism, lewd or lascivious acts upon a child, child molestation, oral copulation, sexual exploitation, and sexual harassment.

Sexual assault abuses a person not only physically, but emotionally and mentally, and shatters a person's trust and sense of safety.

West Valley College is compliant with the Campus SAVE Act of 2014.

Mental Health Screenings -  Brief, Anonymous, and Confidential. Topics include Depression, Anxiety, Mood Disorders, Alcohol and Drugs, and Eating Disorders. Take screenings online or use the MindKare Kiosk in the Campus Center.

Staff Profile

Alfred Forrest

Alfred Forrest

Student Health Services
Director of Health Services

(408) 741-2159
Health Services

George Mageles

George Mageles

Student Health Services
Community Resource Coordinator

(408) 741-2612
Health Services Rm. 5

Darlene Specht

Darlene Specht

Student Health Services
Office Coordinator

(408) 741-2142
Health Services

Barry Goldman-Hall

Barry Goldman-Hall

Student Health Services
Mental Health Consultant

(408) 741-2027
Health Services

Heather Filuk

Heather Filuk

Student Health Services
Registered Nurse

(408) 741-2027
Health Services

Meghan Vaughn

Meghan Vaughn

Student Health Services
Program Specialist

(408) 741-2641
Health Services Valley Oak Room

Personal Counseling

Free, confidential personal counseling is available for all students. Drop by the Health Services office on campus or call 408-741-2027 to make an appointment. You can also take action immediately by completing a brief, anonymous, and confidential online screening at: Online Mental Health Screenings.

Meet the Counselors

Meet the Counselors: Barry Meet the Counselors: Karen
See Meet Barry Video See Meet Martha Video
Meet the Counselors: Jezel Meet the Counselors: Carly Meet the Counselors: Mitch
See Meet Jezel Video See Meet Carly Video See Meet Mitch Video
Meet the Counselors: George Meet the Counselors: Karen
See Meet George Video See Meet Karen Video

Frequently Asked Questions

  • Free individual counseling
  • Walk-in crisis services
  • Referral for DESP accommodations
  • Information and referral to campus and community resources

No. Students come to talk about all types of concerns, big and small.

  • Whatever is on your mind
  • Stress and anxiety
  • Relationships and communication
  • Substance use and addictions
  • Death or loss
  • Suicidal thoughts
  • Academic pressure
  • Depression and loneliness
  • Sexuality and gender
  • Disordered eating
  • Cultural adjustment
  • Sexual assault

Licensed mental health professionals, MFT and Social Work graduate student interns.

Yes. Student Health Services maintains a strict policy of confidentiality within HIPAA and FERPA guidelines.

Call (408) 741–2027 or drop by the Health Services office on campus.

  • 24 Hour Suicide and Crisis Service, Country of Santa Clara: (855) 278–4204
  • National Suicide Prevention Lifeline: (800) 273–TALK (8255)
  • Crisis Text Line: Text HELLO to 741741
  • 911 for Life Threatening Emergencies

Are you concerned about a student?

As a faculty, staff, or administrator interacting with students, you are in an excellent position to recognize behavior changes that characterize the distressed student. A student’s behavior, especially if it changes over time, could well be an indicator of distress or “a cry for help”. Your ability to recognize signs of distress and to acknowledge your concerns directly to the student is often noted by students as the most significant factor in their successful problem resolution.

Learn To Identify/Support Students Of Concern

Refer Students To Counseling At Health Services

Consult with Health Services or the Mental Health Services Advisory Committee (MHSAC)

For Student Behavior/Conduct Incidents

Student Of Concern Process On Campus

A Note About Confidentiality and the Family Educational Rights and Privacy Act (FERPA)

If you are concerned about the welfare or safety of a student, you may share student information with college administrators, campus police, or health services; this is not a violation of student privacy. Please remember NOT to send identifying student information via email.

Safety concerns warranting disclosure could include a student’s suicidal statements or ideations, unusual, erratic, or angry behaviors, or conduct that may pose a risk of serious harm.

To learn more about FERPA and confidentiality, please visit the district policies page: Family Educational Rights and Privacy Act

Health Services

Information for Your Syllabus (cut and paste):

All of us benefit from support during times of struggle. You are not alone. There are helpful resources available on campus, and an important part of the college experience is learning how to ask for help. Getting help is a smart and courageous thing to do – for yourself and for those who care about you.

If you or anyone you know is experiencing overwhelming stress, difficult life events, or feelings like anxiety or depression, we strongly encourage you to seek support.

West Valley College Health Services offers free confidential personal counseling to all students. Call 408-741-2027 or drop by the Health Services office in the Student Services Center, Monday – Thursday 9:00 AM – 4:30 PM.

Training – You Can Make a Difference

Kognito Interactive logo - Online Training Simulations for Faculty, Staff, and Students to Help Students at Risk

West Valley College is becoming increasingly aware of the amount of stress our students are experiencing and its negative impact on their health and academic performance. Student veterans and LGBTQ students often face additional challenges.

To address this concern, a suite ofKognito Interactive Online Training Simulations have been developed that assist faculty, staff, and students to better identify, support, and refer these students to support services on campus. Kognito trainings are eligible for FLEX credit for West Valley faculty.

Upon completion of the training, show your Kognito certificate(s) of completion to West Valley Health Services to receive a free DRIP Coffee gift card and a raffle ticket for a chance to win a prize.

Available Trainings

At-Risk for Faculty & Staff teach users to identify, approach and connect students to campus support services. The program facilitates student retention, academic performance, and the overall safety of students, faculty and the entire campus community.

In this 45-minute training, faculty and staff learn how to recognize when a student is exhibiting signs of psychological distress and how to approach and connect the student with support services on campus. Users engage in conversations with emotionally responsive student avatars who exhibit signs of psychological distress. In this process, they practice and learn to use open-ended questions, reflective listening and other motivational interviewing techniques to effectively broach the topic of psychological distress, discuss their concern with the student, and avoid common pitfalls such as attempting to diagnose the problem or giving unwarranted advice.

At-Risk for Students shows students how to have challenging conversations with friends and peers around mental health and how to motivate them to seek help from campus support services. This program is included in the SAMHSA National Registry of Evidence-Based Programs and Practices (NREPP).

During the 30-minute simulation, students learn how to recognize when a fellow student is exhibiting signs of psychological distress and to approach and connect the student with support services on campus. Users enter a virtual environment, assume the role of a student, and engage in a challenging conversation with a student avatar who acts and responds like a real student experiencing psychological distress. Their goal in the conversations is to motivate the student to seek help.

LGBTQ on Campus for Faculty & Staff creates a more tolerant and inclusive campus for all students. Users gain hands-on practice managing the challenging conversations surrounding issues of sexual orientation and gender identity, and master skills necessary to connecting students to help.

This simulation prepares faculty and staff to support LGBTQ students on campus. Learners practice how to effectively manage classroom conversations in which prejudiced ideology is expressed, conduct a supportive conversation with a student who discloses an LGBTQ identity, and identify when a student may be distressed and refer them to support.

LGBTQ on Campus for Students teach users how to respond to biased comments, support a student who comes out, recognize signs of psychological distress and how best to connect students to appropriate campus resources.

This 30-minute simulation encourages college students to build a community of respect and inclusion for their LGBTQ peers. Through virtual role-play, learners will learn to address discriminatory language, respond supportively when a peer comes out to them as LGBTQ, and approach and refer a peer who may be distressed and need additional support.

Veterans on Campus for Faculty and Staff helps faculty and staff in understanding the needs, experiences and cultural issues affecting student veterans as they transition to college life.

In the 30-minute training, learners engage in simulated conversations with three virtual student veterans, helping each one resolve a challenge they are facing due to their transition. Users practice referring a service member who is being redeployed, managing a challenging class discussion about conflicts overseas, and approaching and referring a veteran who is exhibiting signs of post-deployment stress. The goals of the program are to assist universities and colleges in improving veteran retention and academic performance, promoting early intervention of students with psychological distress, and reducing stigma that could make veterans uncomfortable on campus.

Veterans on Campus: Peer to Peer is a mentoring program for fellow veterans on campus. In this program users engage in conversations with virtual students to address issues that might arise while transitioning to college life and gain skills in supporting and referring fellow veterans to appropriate support resources.

Using virtual role-play, this simulation is designed to teach student veterans to recognize when fellow student veterans are in distress, approach them, and refer them to appropriate resources, if necessary. This simulation also includes information about common transitional stressors that student veterans may experience on a college campus.

Kognito At-Risk Online Training Descriptions (115 KB)


Santa Clara Valley Medical Center

751 S Bascom Avenue
San Jose, CA 95128

1 (408) 885-6900

This page contains links to health and wellness information for educational purposes only, it is not intended to replace the advice of trained professionals.

Active Minds Logo

The West Valley Active Minds Club empowers students to change the perception about mental health on college campuses.

Active Minds is the leading nonprofit organization that empowers students to speak openly about mental health in order to educate others and encourage help-seeking.  We are changing the culture on campuses and in the community by providing information, leadership opportunities and advocacy training to the next generation.

Through campus-wide events and national programs, Active Minds aims to remove the stigma that surrounds mental health issues, and create a comfortable environment for an open conversation about mental health issues on campuses nationwide.

Please contact Student Health Services at 408.741.2027 if you are interested in joining the West Valley Active Minds Chapter or would like more information.

West Valley Active Minds Chapter on facebook

See Health Services Brochure


If student is a threat or help is needed immediately, call 9-1-1 or 408-299-3233


Event Dates
Fresh Start Nutrition Week  
Suicide Prevention Week  
Relationship Violence Awareness Week  
Alcohol and Drug Awareness Week  
Great American Smoke-Free Week  
Stress Awareness Week  

See Health Services events flyer.

Fall Hours

Day Hours
Monday 9:00 AM – 4:30 PM
Tuesday 9:00 AM – 4:30 PM
Wednesday 9:00 AM – 4:30 PM
Thursday 9:00 AM – 4:30 PM
Friday Closed
Saturday Closed
Sunday Closed

Contact Information

Please call (408) 741-2027 to make an appointment.

Last Updated 8/26/19