Catalog 2022-2023

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Professional and Workplace Communication

Certificate of Achievement

The Professional and Workplace Communication Certificate is a 12-unit certificate designed to provide students lower division course work to build communication skills applicable to the everyday workplace environment. The certificate coursework is intended to help students become more confident and effective dealing with interpersonal and intercultural communication common in a global workplace and in professional communication environments. The certificate focuses on skills that gives students the opportunity to acquire the ability to identify and explain concepts and practically apply competent, professional, and smart career-related communication skills such as business presentations, conflict management, interviewing, cross-cultural competence, active listening, team and relationship building, leadership, and more. This Certificate will result in improved confidence and effectiveness in the global workplace and in professional communication environments.

Required Courses. Choose one: (3 units)

Course NumberCourse TitleUnits
COMM001Public Speaking3 units
COMM010Introduction to Persuasion3 units

Required Courses. Choose three: (9 units)

Course NumberCourse TitleUnits
COMM004Small Group Discussion3 units
COMM007Survey of Communication: Career3 units
COMM008Interpersonal Communication3 units
COMM012Intercultural Communication3 units

Total Certificate Units: 12 units

To be awarded a certificate, a student must:

  1. Complete all the major requirements.
  2. Earn a grade of “C” or better for all required courses.

Upon successful completion of this program a student will be able to:

  • Employ cross-cultural competencies
  • Demonstrate and apply communication theories and strategies
  • Demonstrate successful verbal and nonverbal workplace skills
  • Build relationships and teams
  • Design and deliver business presentations
  • Conduct and prepare for interviews
  • Implement conflict management strategies
  • Demonstrate the abilities to effectively communicate at work
  • Develop leadership skills
  • Demonstrate improved workforce communication skills
Last Updated 10/14/22