Catalog 2023-2024

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Professional and Workplace Communication

Certificate of Achievement

The Professional and Workplace Communication Certificate is a 12-unit certificate designed to provide students with the opportunity to build a variety of career communication competencies that are essential to success in the workplace environment. The certificate prepares students to acquire, identify, and explain communication concepts and to practically apply proficient, professional, and smart career-related communication skills common to the global workplace and other professional contexts. Students are invited to explore and develop everyday verbal and nonverbal business communication competencies such as: designing and delivering professional presentations, managing conflict, employment interviewing, communicating across cultural differences, active listening, relationship and team-building, networking, cultivating equity and inclusion, developing leadership capacity, constructing ethical persuasive messages, managing meetings, and more.

Major Core Requirements (3 units)

Course NumberCourse TitleUnits
COMM007Survey of Communication: Career3 units

Major Electives (9 units)

Course NumberCourse TitleUnits
Only one:

Public Speaking
Honors Public Speaking

3 units
3 units
COMM004Small Group Discussion3 units
COMM008Interpersonal Communication3 units
Only one:

Introduction to Persuasion
Honors Introduction to Persuasion

3 units
3 units
COMM012Intercultural Communication3 units

Total Certificate Units: 12 units

To be awarded a certificate, a student must:

  1. Complete all the major requirements.
  2. Earn a grade of “C” (or "P") or better for all required courses.

Upon successful completion of this program a student will be able to:

  • Employ cross-cultural competencies and promote workplace equity and inclusion.
  • Demonstrate and apply core communication theories, concepts, and strategies to the workplace context.
  • Demonstrate an understanding and application of effective verbal and nonverbal workplace communication skills.
  • Build professional interpersonal relationships within organizations and enhance networking skills.
  • Design and deliver persuasive and professional extemporaneous business presentations.
  • Develop leadership, meeting management, and team building communication skills in the workplace context.
  • Develop workplace and career readiness, including employment interviewing competencies.
Last Updated 7/19/23