General Counseling

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1. Navigate to Starfish

Sign in to the WVC Student Portal and scroll to the Quick Links section.

Click “Starfish”

Students need their username (for example [email protected]) and password to sign in to the portal. 

Starfish in WVC Portal



2. Locate the Counseling Department

In Starfish click the menu button (3 lines in the top left corner) and select My Success Network. 

Scroll down to Your Services, locate the WVC Counseling Services card and Click “Schedule”

 Clicking on the WVC Counseling Services card will display all counselors in that department.
To schedule with a specific counselor, click the three dots next to their name and select schedule.  

Starfish Success Network



3. Specify a Reason

Select the primary reason for your appointment.

Click “Continue”

 You may need to expand the list of reasons by clicking the heading WVC General Counseling under What do you need help with?

Starfish Reason Code Selection



4. Choose Date & Time

Choose from one of the dates and times listed.  If there are multiple options for the date range a "Show More Times" button may appear.

Click “Continue”

 Use the calendar to expand your search

Starfish Date and Time Selection



5. Add Location, Details & Confirm

Pick a location that works for your appointment, options may include:

    • In-Person
    • Zoom
    • Phone

Type in a detailed reason for your appointment.

Click “Confirm”

 An appointment confirmation will be sent to your student email

Starfish Confirm Appointment



Contacts

Starfish Support

Contact for technical support with Starfish

Website
Support Form

Counseling Department

Contact to have an appointment scheduled on your behalf

Website
(408) 741-2009

Students looking at computer


Last Updated 4/4/23